The verdict
SurveyMonkey scores 4.3/5 in our review. It's best for businesses needing scalable surveys and market research & benchmarking. Trusted brand, deep templates. The main trade-offs: free plan very restrictive; best value needs annual; per-response overage charges. There's a genuinely usable free plan, so you can try it at zero cost.
Pros & cons
- Trusted brand, deep templates
- Robust analytics & integrations
- Scales individual to enterprise
- Free plan very restrictive
- Best value needs annual
- Per-response overage charges
Key features
- Large template & question library
- AI-assisted survey builder
- Advanced logic & A/B testing
- Analytics with sentiment
- 100+ integrations
- Benchmarking & panels
Pricing
Cheapest committed plan is Advantage at $39/mo (annual); month-to-month Standard is $99/mo.
| Plan | Monthly | Annual (per mo) | What you get |
|---|---|---|---|
| Advantage | $39 | $39 | 15,000 responses/yr; annual only |
| Standard (monthly) | $99 | $99 | 1,000 responses/mo; month-to-month |
| Premier | $139 | $139 | 40,000 responses/yr; A/B testing |
Transaction fees: 0%. Prices verified against SurveyMonkey's pricing page; verify current pricing ↗.
Who should use SurveyMonkey?
Good fit
- Businesses needing scalable surveys
- Market research & benchmarking
Look elsewhere
- Users wanting a generous free plan
Weighing the field? See SurveyMonkey alternatives →.
Frequently asked questions
How much does SurveyMonkey cost?
SurveyMonkey is free to start. Cheapest committed plan is Advantage at $39/mo (annual); month-to-month Standard is $99/mo.
Does SurveyMonkey charge transaction fees?
Transaction fees: 0%. You keep the full sale (minus your payment processor).
Who is SurveyMonkey best for?
SurveyMonkey is best for businesses needing scalable surveys and market research & benchmarking. It's less ideal for users wanting a generous free plan.
