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Omnisend review

Free plan

Omnichannel email, SMS and push built for ecommerce, with a free plan and pre-built automations.

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The verdict

Omnisend scores 4.4/5 in our review. It's best for ecommerce stores wanting email plus sms and shopify and store owners. Strong omnichannel features for ecommerce. The main trade-offs: sms now limited to pro for new users; pricing climbs with contact count; less ideal outside ecommerce. There's a genuinely usable free plan, so you can try it at zero cost.

What Omnisend looks like

A live snapshot of Omnisend's site so you can eyeball the look and feel before clicking through.

Screenshot of the Omnisend website
Live preview of Omnisend's site. Captured automatically — TryToolFit isn't affiliated unless marked.

Pros & cons

  • Strong omnichannel features for ecommerce
  • Free plan includes all features
  • Easy pre-built automations
  • SMS now limited to Pro for new users
  • Pricing climbs with contact count
  • Less ideal outside ecommerce

Key features

  • Email, SMS and web push in one
  • Pre-built ecommerce automations
  • Product picker and discount codes
  • Audience segmentation
  • Popups and signup forms
  • A/B testing and reporting

Pricing

Free for 250 contacts; the Standard plan starts at $16/mo for 500 contacts and scales by contact count.

PlanMonthlyAnnual (per mo)What you get
Free Custom Custom 250 contacts, 500 emails/mo, all features
Standard $16 $16 From 500 contacts, scales by list size
Pro $59 $59 Unlimited emails, included SMS credits

Transaction fees: 0%. Prices verified against Omnisend's pricing page; verify current pricing ↗.

Who should use Omnisend?

Good fit

  • Ecommerce stores wanting email plus SMS
  • Shopify and store owners

Look elsewhere

  • Content creators and B2B newsletters

Weighing the field? See Omnisend alternatives →.

Frequently asked questions

How much does Omnisend cost?

Omnisend is free to start. Free for 250 contacts; the Standard plan starts at $16/mo for 500 contacts and scales by contact count.

Does Omnisend charge transaction fees?

Transaction fees: 0%. You keep the full sale (minus your payment processor).

Who is Omnisend best for?

Omnisend is best for ecommerce stores wanting email plus sms and shopify and store owners. It's less ideal for content creators and b2b newsletters.

Omnisend alternatives

See all Omnisend alternatives →