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Mailchimp review

Free plan

The best-known email marketing brand with broad templates, AI tools and a small free plan that scales pricey.

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The verdict

Mailchimp scores 4.3/5 in our review. It's best for brands wanting a familiar all-rounder and marketers who value integrations. Huge template and integration library. The main trade-offs: expensive as your list grows; contacts counted even when unsubscribed in some tiers; automation gated to standard and up. Pricing starts at $13/mo.

What Mailchimp looks like

A live snapshot of Mailchimp's site so you can eyeball the look and feel before clicking through.

Screenshot of the Mailchimp website
Live preview of Mailchimp's site. Captured automatically — TryToolFit isn't affiliated unless marked.

Pros & cons

  • Huge template and integration library
  • Recognized, trusted brand
  • Strong analytics and AI tools
  • Expensive as your list grows
  • Contacts counted even when unsubscribed in some tiers
  • Automation gated to Standard and up

Key features

  • Drag-and-drop email builder
  • Behavioral and multi-step automations
  • AI content and design assistant
  • Predictive segmentation
  • Landing pages and forms
  • Detailed reporting and benchmarks

Pricing

Free for 500 contacts; Essentials starts at $13/mo and Standard at $20/mo (500 contacts), with cost climbing steeply as contacts grow.

PlanMonthlyAnnual (per mo)What you get
Free Custom Custom 500 contacts, 1,000 emails/mo
Essentials $13 $13 From $13/mo for 500 contacts, no multi-step automation
Standard $20 $20 Multi-step automation, behavioral targeting, send-time optimization

Transaction fees: 0%. Prices verified against Mailchimp's pricing page; verify current pricing ↗.

Who should use Mailchimp?

Good fit

  • Brands wanting a familiar all-rounder
  • Marketers who value integrations

Look elsewhere

  • Budget-conscious users with large lists

Weighing the field? See Mailchimp alternatives →.

Frequently asked questions

How much does Mailchimp cost?

Mailchimp starts at $13/mo. Free for 500 contacts; Essentials starts at $13/mo and Standard at $20/mo (500 contacts), with cost climbing steeply as contacts grow.

Does Mailchimp charge transaction fees?

Transaction fees: 0%. You keep the full sale (minus your payment processor).

Who is Mailchimp best for?

Mailchimp is best for brands wanting a familiar all-rounder and marketers who value integrations. It's less ideal for budget-conscious users with large lists.

Mailchimp alternatives

See all Mailchimp alternatives →