SurveyMonkey vs SurveySparrow
SurveyMonkey edges it for most people — businesses needing scalable surveys — but SurveySparrow is the better pick if you're customer-experience & nps programs.
SurveyMonkey
Widely used online survey and feedback platform for individuals, teams and enterprises running research.
Free
- Trusted brand, deep templates
- Robust analytics & integrations
- Scales individual to enterprise
- Free plan very restrictive
- Best value needs annual
SurveySparrow
Conversational survey and experience platform for NPS, CX and employee feedback with high response rates.
Free
- Conversational format lifts responses
- Clean modern interface
- Strong CX/NPS tooling
- Pricing scales quickly
- Features locked to higher tiers
Side by side
| SurveyMonkey | SurveySparrow | |
|---|---|---|
| Starting price | Free | Free |
| Free plan | Yes | Yes |
| Free trial | — | 14 days |
| Transaction fees | 0% | 0% |
| User rating | 4.4/5 | 4.4/5 |
| Founded | 1999 | 2017 |
Best for…
Choose SurveyMonkey if
- Businesses needing scalable surveys
- Market research & benchmarking
Choose SurveySparrow if
- Customer-experience & NPS programs
- Teams wanting engaging surveys
What you'll pay
SurveyMonkey vs SurveySparrow — monthly cost
These plans are flat-rate — the price doesn't change with your audience size. Here's the monthly cost, cheapest first.
Frequently asked questions
Is SurveyMonkey or SurveySparrow better?
SurveyMonkey scores higher on our composite (4.3 vs 4.3), mainly on value and features. But SurveySparrow wins for specific cases — customer-experience & nps programs and teams wanting engaging surveys. Neither is "best" universally; it depends on your situation.
Which is cheaper, SurveyMonkey or SurveySparrow?
SurveyMonkey has the lower entry price (free). Watch transaction fees too — SurveyMonkey keep more of each sale. Use the calculator below for your real cost.
More: all forms & surveys · SurveyMonkey alternatives · SurveySparrow alternatives
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