SurveySparrow vs Survicate
SurveySparrow edges it for most people — customer-experience & nps programs — but Survicate is the better pick if you're product & cx teams.
SurveySparrow
Conversational survey and experience platform for NPS, CX and employee feedback with high response rates.
Free
- Conversational format lifts responses
- Clean modern interface
- Strong CX/NPS tooling
- Pricing scales quickly
- Features locked to higher tiers
Survicate
Multichannel customer survey and feedback platform for product, CX and marketing teams.
$89/mo
- Intuitive builder
- Fast human support
- Broad integrations
- Cost scales steeply
- Best features need annual
Side by side
| SurveySparrow | Survicate | |
|---|---|---|
| Starting price | Free | $89/mo |
| Free plan | Yes | No |
| Free trial | 14 days | 10 days |
| Transaction fees | 0% | 0% |
| User rating | 4.4/5 | 4.6/5 |
| Founded | 2017 | 2013 |
Best for…
Choose SurveySparrow if
- Customer-experience & NPS programs
- Teams wanting engaging surveys
Choose Survicate if
- Product & CX teams
- Mid-market NPS/CSAT in-CRM
What you'll pay
SurveySparrow vs Survicate — monthly cost
These plans are flat-rate — the price doesn't change with your audience size. Here's the monthly cost, cheapest first.
Frequently asked questions
Is SurveySparrow or Survicate better?
SurveySparrow scores higher on our composite (4.3 vs 4.0), mainly on value and features. But Survicate wins for specific cases — product & cx teams and mid-market nps/csat in-crm. Neither is "best" universally; it depends on your situation.
Which is cheaper, SurveySparrow or Survicate?
SurveySparrow has the lower entry price (free). Watch transaction fees too — SurveySparrow keep more of each sale. Use the calculator below for your real cost.
More: all forms & surveys · SurveySparrow alternatives · Survicate alternatives
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